After-Sales Service Support

An aftersales request pertains to situations where you have purchased a product from our iKOOLCORE line and have encountered hardware-related issues during its usage. These issues may include interface malfunctions, display output problems, failure to power on, or even situations where self-initiated BIOS updates have resulted in a non-operational state. Please use this form to get in touch with our aftersales team, and we will provide you with repair services and guidance based on your specific circumstances. We will offer you the best repair recommendations and services tailored to the particular malfunction you are experiencing. Please understand that for some issues caused by user actions, we may need to charge a nominal fee for the services rendered. Your understanding in this matter is greatly appreciated.

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