Order notice
Shipping Notifications
2024-04-18 10:00 UTC+8
Most orders are expected to ship before April 26th, depending on the order sequence. Orders placed after April 21st are anticipated to ship when the next batch of motherboards arrives by the end of May. We apologize for any inconvenience caused by our low inventory operation, which requires our valued customers to exercise patience. Our commitment remains steadfast in delivering products of impeccable quality and providing excellent customer service.
Shipping Time for Recent Orders
2024-03-23 10:00 UTC+8
Thank you to all the customers who recently placed orders. Due to a shortage in our inventory of N300+16G, orders placed around March 20th will likely experience delays, with shipments expected to go out around April 20th. The influx of orders driven by popular YouTubers has surpassed our short-term order processing capacity. We thank our customers for their patience and understanding as we continue our commitment to delivering high-quality products.
Limited Stock
2024-03-21 10:00 UTC+8
Low inventory for more than 1 month now. If you still wish to purchase R2, we recommend placing your order as soon as possible. Currently, our stock is limited to less than 30 units (N300+16 will be out of stock soon, and orders that have been placed but not yet shipped will be processed ASAP once the motherboard arrived).
Restock Time
2024-03-07 10:00 UTC+8
When will R2/R2 NUC with N300+16+No SSD/128/1T Back to Stock? It will be restocked with 30 units around March 18th. Secure yours now to avoid extended wait times.
Out of Stock Notice
2024-03-01 10:00 UTC+8
Out of stock now for certain configurations of R2 due to high demand.
We appreciate your patience and understanding. If you have any questions about your order or wish to cancel, please feel free to contact our customer service email at service@ikoolcore.com.
Vacation Pickup Notice
2024-02-02
We have observed that some packages sent to Switzerland are currently under investigation by Swiss customs. We kindly request customers to actively cooperate with customs in handling any requirements such as invoices. Please feel free to contact us at service@ikoolcore.com or ikoolcore@gmail.com for any assistance. We sincerely apologize for any logistics delays caused by this situation.
2024-02-01
🔥Holiday Special Offer: Enjoy Free Shipping and Free Tax on all orders placed during the holiday period from February 1st to February 15th. Shipments will be processed after February 16th.
We appreciate your patience and understanding during this time. If you have any questions about your order or wish to cancel, please feel free to contact our customer service email at service@ikoolcore.com.
During this period, our AliExpress and Amazon stores are both set to holiday mode. Currently, orders can only be placed on our official website.
Thank you for your understanding.
Restocked
2024-01-28
All configurations are back in stock and we expect to fulfill all outstanding orders before 31st.
Most orders have been shipped and tracking numbers will be updated within 24-48 hours. Orders to France, Norway, and non-EU European countries will be processed separately and tracking numbers will be updated within 1-3 business days. We appreciate your patience during this time.
Out of Stock Notice
2023-12-23
Firstly, we want to express our gratitude for choosing iKOOLCORE products and extend our thanks to YouTubers who have reviewed and unboxed our products.
For customers who ordered the following configurations with various capacity options:
- N300+16+No SSD / 128GB / 512GB / 1TB / 2TB
- N95+8+ No SSD / 128GB / 512GB / 1TB / 2TB
The initial batch of these configurations is sold out due to high demand. We expect to ship recent orders by the end of January (before 25th). If you want to switch to a configuration with available stock before shipment or cancel the order, contact us via service@ikoolcore.com, and we'll assist you.
