Contact us

Have questions? We're here to assist you.

For quick answers to frequently asked questions, visit our 24/7 FAQs page.

If you didn't find the information you need, you can reach out to us in the following ways:

  • Option 1: Email us directly at ikoolcore@gmail.com.
  • Option 2: Fill out the contact form below, and our support team will respond promptly.
  • Option 3: Live chat support is available. Leave a message if we're not online during working hours.

In case of emergencies, you can call us at 0086 18146700750 (available for business hours).

Our Business Hours (GMT+8):

  • Monday to Friday: 10:00 am – 18:00 pm

Please note that all hours listed are in GMT+8.

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