Contact us

Have questions? We're here to assist you.

For quick answers to frequently asked questions, visit our 24/7 FAQs page.

If you didn't find the information you need, you can reach out to us in the following ways:

Option 1: Email us directly via ikoolcore@gmail.com;
Option 2: Fill out the contact form below, and our support team will respond promptly;
Option 3: Live chat support is available in work hours. Leave messages if we're not online during weekends.

In case of emergencies, you can call us at 0086 18146700750 (available for business hours).

Our Business Hours (GMT+8):

Please note that all hours listed are in GMT+8.

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