Contact us
Have questions? We're here to assist you.
For quick answers to frequently asked questions, visit our 24/7 FAQs page.
If you didn't find the information you need, you can reach out to us in the following ways:
- Option 1: Email us directly at ikoolcore@gmail.com.
- Option 2: Fill out the contact form below, and our support team will respond promptly.
- Option 3: Live chat support is available. Leave a message if we're not online during working hours.
In case of emergencies, you can call us at 0086 18146700750 (available for business hours).
Our Business Hours (GMT+8):
- Monday to Friday: 10:00 am – 18:00 pm
Please note that all hours listed are in GMT+8.