Contact us

Have questions? We're here to assist you.

For quick answers to frequently asked questions, visit our 24/7 FAQs page.

If you didn't find the information you need, you can reach out to us in the following ways:

Option 1: Email us directly via service@ikoolcore.com;
Option 2: Fill out the contact form below, and our support team will respond promptly;
Option 3: Live chat support is available in working hours. Leave messages if we're not online during weekends.

In case of emergencies, you can contact us via WhatsAPP +853 6865 5318 (available for business hours).

Our Business Hours (GMT+8):

Please note that all hours listed are in GMT+8.

Business address: 706 Prince Edward Road East, RM A29, 24TH FL, REGENT'S PARK PRINCE INDUSTRIAL BLDG, KL, Kowloon Hong Kong SAR

Country/region