Legal notice
Last updated: July 23, 2026
This Legal Notice (also referred to as an Imprint or Legal Disclosure) provides the mandatory information required by applicable laws regarding the operator of this online store and the associated Services. It applies to the website and store operated by iKOOLCORE and accessible via the domain associated with our Shopify storefront.
1 Business Information
Company Name: IKOOLCORE TECHNOLOGY (HONGKONG) CO,. LIMITED
Legal Form: Limited Company
Jurisdiction: Hong Kong SAR
Registered Address: 706 Prince Edward Road East, RM A27, 24TH FL, San Po Kong, Kowloon, Hong Kong SAR
Email: service@ikoolcore.com
2 Contact Information
For all inquiries, including order support, returns, refunds, and general communication, you may reach us using the following contact details:
Customer Support Email
service@ikoolcore.com
Phone
+86 181 4670 0750
Business Address
IKOOLCORE TECHNOLOGY (HONGKONG) CO,. LIMITED
706 Prince Edward Road East, RM A27, 24TH FL
San Po Kong, Kowloon, Hong Kong SAR
3 Tax & Registration Information
Company Registration Number: Available upon request
VAT / Tax ID: Applicable tax identification details provided at checkout and on invoices as required by local regulations
EU IOSS Number: Applicable for EU-bound shipments where IOSS is used for customs clearance
4 Governing Law & Jurisdiction
These terms and the relationship between you and iKOOLCORE shall be governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with this Legal Notice, the Services, or your purchase of products from iKOOLCORE shall be resolved through amicable negotiation. If no resolution can be reached, the courts of Hong Kong SAR shall have exclusive jurisdiction.
5 Dispute Resolution
We value our customers and strive to resolve any concerns amicably. If you have a complaint or dispute, please contact us directly at service@ikoolcore.com so we can address the issue.
For customers residing in the European Union, the European Commission provides an online dispute resolution platform accessible at https://ec.europa.eu/consumers/odr/. We are not obligated to participate in dispute resolution proceedings before an alternative dispute resolution body.
6 Copyright & Intellectual Property
All content, design, text, images, graphics, logos, and other materials published on this website and store are the property of iKOOLCORE or its content suppliers and are protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, transmit, republish, or otherwise use any content from this website without the prior written consent of iKOOLCORE, except as expressly permitted by applicable law.
7 Platform & Hosting
This online store is hosted and powered by Shopify Inc., a company headquartered at 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada. Shopify provides the e-commerce platform that enables us to sell our products and services to you.
8 Changes to This Legal Notice
We reserve the right to update or modify this Legal Notice at any time without prior notice. Changes will become effective immediately upon posting to this website. We encourage you to review this page periodically for any updates.
If you have any questions regarding this Legal Notice or require further information about our business, please contact us at service@ikoolcore.com.