Legal notice


Last updated: July 23, 2026

This Legal Notice (also referred to as an Imprint or Legal Disclosure) provides the mandatory information required by applicable laws regarding the operator of this online store and the associated Services. It applies to the website and store operated by iKOOLCORE and accessible via the domain associated with our Shopify storefront.

1 Business Information

Company Name: IKOOLCORE TECHNOLOGY (HONGKONG) CO,. LIMITED

Legal Form: Limited Company

Jurisdiction: Hong Kong SAR

Registered Address: 706 Prince Edward Road East, RM A27, 24TH FL, San Po Kong, Kowloon, Hong Kong SAR

Email: service@ikoolcore.com

2 Contact Information

For all inquiries, including order support, returns, refunds, and general communication, you may reach us using the following contact details:

Customer Support Email
service@ikoolcore.com

Phone
+86 181 4670 0750

Business Address
IKOOLCORE TECHNOLOGY (HONGKONG) CO,. LIMITED
706 Prince Edward Road East, RM A27, 24TH FL
San Po Kong, Kowloon, Hong Kong SAR

3 Tax & Registration Information

i As an internationally operating e-commerce business, applicable tax identification numbers, business registration numbers, and related details are available upon request by contacting our support team at service@ikoolcore.com.

Company Registration Number: Available upon request

VAT / Tax ID: Applicable tax identification details provided at checkout and on invoices as required by local regulations

EU IOSS Number: Applicable for EU-bound shipments where IOSS is used for customs clearance

4 Governing Law & Jurisdiction

These terms and the relationship between you and iKOOLCORE shall be governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with this Legal Notice, the Services, or your purchase of products from iKOOLCORE shall be resolved through amicable negotiation. If no resolution can be reached, the courts of Hong Kong SAR shall have exclusive jurisdiction.

5 Dispute Resolution

We value our customers and strive to resolve any concerns amicably. If you have a complaint or dispute, please contact us directly at service@ikoolcore.com so we can address the issue.

i Online Dispute Resolution (ODR)
For customers residing in the European Union, the European Commission provides an online dispute resolution platform accessible at https://ec.europa.eu/consumers/odr/. We are not obligated to participate in dispute resolution proceedings before an alternative dispute resolution body.
i Note: Nothing in this section limits or excludes any statutory rights you may have under applicable consumer protection laws in your country or region.

6 Copyright & Intellectual Property

All content, design, text, images, graphics, logos, and other materials published on this website and store are the property of iKOOLCORE or its content suppliers and are protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, transmit, republish, or otherwise use any content from this website without the prior written consent of iKOOLCORE, except as expressly permitted by applicable law.

7 Platform & Hosting

This online store is hosted and powered by Shopify Inc., a company headquartered at 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada. Shopify provides the e-commerce platform that enables us to sell our products and services to you.

i For more information about how Shopify handles data and its role as a platform provider, please refer to the Shopify Privacy Policy and our own Privacy Policy.

8 Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time without prior notice. Changes will become effective immediately upon posting to this website. We encourage you to review this page periodically for any updates.

Need Assistance?
If you have any questions regarding this Legal Notice or require further information about our business, please contact us at service@ikoolcore.com.